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Individuals who have dental insurance under the New Brunswick
Social Services must be aware of the specifics of their
coverage. All treatments that fall outside of the listed covered
expenses will be billed to the patient and must be fully paid on
the day of the treatment.
Payment must be made at the time of treatment; we accept cash,
debit, cheque, Visa and MasterCard. For clients with dental
insurance, we offer electronic billing directly to your insurance.
If your insurance does not accept direct billing, we ask that you
pay for your treatment and claim a reimbursement from your
insurance company. If your insurance plan only covers a certain
percentage of the total cost of treatment, we require that you pay
the difference on the day of treatment.
Your dental health is important to us; therefore, we recommend
treatments according to your needs and not according to your dental
insurance company contract. For instance, if your dental health
requires more frequent scaling or cleanings, and your coverage is
only for once a year, we will recommend you to pay the difference.
We are there to take care of your teeth and not to answer to the
restrictions of each dental plan.
If your dental treatments require laboratory work ( full
dentures, partial dentures, crowns, fixed bridges, etc.), payments
of 50% of the total cost is requested when your case is sent to the
laboratory.
For orthodontic treatment, we will design a payment method that
will be completed by monthly payments and must be fulfilled within
the treatment period.
Interest charges will be made on all overdue accounts at the
ongoing bank rate.
If you are uncertain of your insurance coverage, we are able to
send pre-determinations to your insurance. More often than not, the
insurance will require radiographs, photos, or models of your
dentition. This is commonly requested in more elaborate treatment
plans. Sometimes the insurance company will send you the answer for
the requested pre-determination and not to our office. Please
forward this information to us and we may be able to explain it to
you and proceed to scheduling the treatment within the time limit
set forward by the company. | 